Customer tracking
Quote by scope
A simple CRM: every lead recorded, clear stages, follow-up reminders. Best fit for a small sales team.
Request this package → CIPHER SYSTEMS · SERVICE
Customer management, business systems and automation
Bring scattered workflows into a clear system: customer and order records, sales stages, user permissions and useful integrations. We analyse your operations before defining the development scope.
Pricing Quote by scope Schedule Agreed after scoping Milestone payments Your accounts and data
What you get
What can your scope include?
- ✓Workflow, role and data analysis before choosing a solution
- ✓A simple CRM for tracking customers and sales stages
- ✓A live dashboard of your numbers: sales, orders, team performance
- ✓Automation for repetitive tasks: alerts, invoices, follow-up messages
- ✓Your tools connected to each other (site × WhatsApp × sheets × accounting)
- ✓An agreed handover, team training and support plan
- ✓The system and the data are entirely yours — export any time
Our method
How we work
STEP 01
Understand the project
We review your business, audience, goals and existing tools, then agree the priorities.
STEP 02
Agree the scope
Once requirements are complete, we prepare a written scope, price, timeline and responsibilities.
STEP 03
Design, develop and review
We share designs and implementation milestones, then review feedback within the agreed scope and review rounds.
STEP 04
Test, hand over and support
We test the agreed user journeys and mobile experience, then hand over files, accounts and operating guidance under the handover and support plan.
Honestly
Is this service for you?
✓It is, if…
- Your team asks each other "who replied to this customer?"
- Your numbers are scattered across sheets, WhatsApp and notebooks
- There is daily repetitive work that could run by itself
—It is not, if…
- Your business is still small and WhatsApp copes — honestly, you do not need a system yet
- You want certified accounting software — that is an off-the-shelf product we connect, not one we build
We review your existing tools first; improving them may be enough before building a new system.
Packages and pricing
A defined starting point, room to grow
Starting prices apply to the basic scope described. Larger projects and additional features receive a quote after requirements are reviewed.
Numbers dashboard
Quote by scope
One screen pulling your numbers from wherever they live — so you know where you actually stand, at any moment.
Request this package →Custom automation
Quote by scope
Automation for defined workflows, with documented data sources, permissions and integration failure handling.
Request this package →Published figures are starting points for limited scopes, not final project prices or caps. Cost, payments, reviews and support are agreed in a written proposal; third-party fees are listed separately.
Frequently asked
Answered before you ask
Why build a system when WhatsApp works fine?
WhatsApp works up to a certain size. Past it, things start slipping: who spoke to whom, who needs following up. That loss never shows on an invoice — it shows in customers who quietly leave.
How long does it take?
We agree the schedule after reviewing functionality, content and integrations. The proposal sets delivery milestones and the input needed to approve each stage.
How do you scope a system?
We map workflows, users and data, then define an initial working release and expansion options. Any separate detailed discovery engagement is scoped and priced before it starts.
Where does my data live?
On your own accounts, and you can export all of it any time. We build the system; the data is yours.
Can we start small and grow?
That is exactly what we recommend: start with what hurts now, and expand once it has proven itself — cheaper and safer than a giant system on day one.
Before the quote
Share your project requirements What shapes your project cost?
We tie a proposal to requirements you can review, so you can compare options and choose priorities that fit your budget.
Content and languages
Pages, products and required languages, plus who supplies the copy and images.
Features and user journeys
Enquiries, bookings, accounts, permissions and the states each journey needs to handle.
Integrations and data
Payments, shipping, existing systems and any data migration or cleanup.
Operation after launch
Hosting, tools, training, support and maintenance, with external fees identified.
Complete the picture
Other services you may need
Ready to start with Systems & automation?
Send your requirements so we can review them and agree the next step, or contact us on WhatsApp.